Sales Support Engineer
Kamari, Central Greece, Greece
TITAN Greece has an excellent opportunity for a Sales Support Engineer to join our plant in Kamari (near Magoula). This role is ideal for candidates looking to grow in technical sales support, working with both the sales and technical teams from concept to pre-sales, sales, trials, and training. The position will report to the Customer Technical Support Manager.
Main Accountabilities
- Assist in providing technical solutions for cement and concrete-related issues.
- Help establish and maintain relationships with customers and key prospects.
- Support in maintaining customer satisfaction through prompt communication and responsiveness.
- Assist in handling inquiries, queries, and complaints related to cement products, coordinating with the Customer Technical Support Department.
- Contribute to monitoring concrete products' performance and report any deviations.
- Support the development and implementation of measures for final products and production procedures to ensure customer satisfaction.
- Learn and understand the guidelines of Concrete Technology Regulation and European Regulations for cement and concrete.
- Assist in analyzing industry trends, market activities, and competitors.
- Help in reporting on competitive activity, projects, market share, and the distribution of cement types.
Candidate Profile
- Degree in Civil, Mining & Metallurgical Engineering, Geology, Chemistry or related field
- Experience in the concrete products or concrete construction industries, or a related field.
- Familiarity with concrete works, maintenance, and finishes is a plus.
- Basic knowledge of concrete testing and quality control procedures.
- Interest in learning about cement standards.
- Strong problem-solving abilities.
- Customer-oriented mindset.
- Good communication skills and the ability to work in a team environment.
- Proactive attitude towards learning and problem-solving.
- Fluency in Greek and English (oral and written).
- Proficiency in MS Office.
- Military obligations fulfilled (if applicable).
TITAN is committed to providing equal employment opportunities and prohibits all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.
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